Payment Policy

Effective Date: February 21, 2025

At ZOOMTOPIC, we strive to provide a secure, seamless, and flexible payment process for our customers. This Payment Policy outlines the accepted payment methods, security measures, and important terms regarding transactions.

1. Accepted Payment Methods

We accept a variety of secure and convenient payment options to ensure a smooth shopping experience:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Fast and secure payments with buyer protection
  • Apple Pay & Google Pay: Instant checkout for mobile users
  • Other Secure Payment Gateways: Depending on your region, additional payment options may be available at checkout

Currency: All transactions are processed in GBP (£) unless otherwise specified. International customers may see currency conversion charges from their bank or payment provider.

2. Payment Processing & Security

  • All transactions are securely encrypted using SSL (Secure Socket Layer) technology to protect your financial data.
  • We do not store or share your payment details. All payments are processed by trusted third-party payment providers to ensure security and compliance.
  • Customers must ensure that billing information matches their payment method to prevent delays or order cancellations.

3. Order Confirmation & Payment Verification

  • Once payment is successfully processed, you will receive an order confirmation email with details of your purchase.
  • In some cases, we may require additional verification to prevent fraud. If verification is needed, our team will contact you via email.

4. Payment Issues & Failed Transactions

  • If your payment fails, please check:
    • Whether your card details are correct (expiry date, CVV, billing address).
    • If your bank has placed a hold on the transaction due to security concerns.
    • Whether you have sufficient funds available in your account.
  • If the issue persists, try a different payment method or contact our support team for assistance.

5. Refunds & Chargebacks

  • Refunds are processed within 7-10 business days after approval, depending on your bank’s processing time.
  • If you believe you were charged incorrectly, please contact ZOOMTOPIC before filing a chargeback to allow us to resolve the issue efficiently.
  • Unauthorized chargebacks may result in account restrictions and order cancellations.

For details on returns and refunds, please refer to our Refund and Return Policy.

6. Taxes & Additional Fees

  • ZOOMTOPIC is not responsible for any currency conversion fees, foreign transaction fees, or bank charges that may apply to international payments.
  • Customers are responsible for any applicable sales tax, VAT, or import duties imposed by their country.

7. Payment Policy Violations

We reserve the right to:

  • Cancel any order if fraud is suspected or payment is not received within the specified timeframe.
  • Restrict transactions from certain payment methods or countries due to legal regulations.
  • Blacklist accounts that engage in fraudulent transactions or chargeback abuse.

8. Contact Information

For any payment-related inquiries, please contact us:

ZOOMTOPIC
Address: 93 Bishopgate Street, Sedgebrook, United Kingdom
Phone: 079 7988 7192
Email: contact@zoomtopic.xyz
Website: https://zoomtopic.xyz/